Privacy Policy

Privacy & Data Protection Policy | abmtechnical.com

In addition to informing you of your legal protections and privacy rights, this Privacy Policy outlines our rules and practices regarding the gathering, use, and disclosure of personal information when you use our Service.

By using the Service, you consent to the collection and use of information in accordance with this Privacy Policy.

Interpretation and Definitions

Interpretation

The following criteria determine the meanings of words whose first letter is capitalized. Whether used in the singular or plural, the following definitions will always indicate the same thing.

Definitions
Regarding this Privacy Statement:

Account" refers to a unique account created for you to access our Service or parts of it.
"Company" (referred to as "the Company," "We," "Us," or "Our" in this Agreement) refers to ABM Technical LLC, operating the website abmtechnical.com.
"Cookies" are small files placed on your computer, mobile device, or any other device by a website, containing details of your browsing history on that website among other uses.
"Country" refers to the United Arab Emirates. "Device" means any device that can access the Service, such as a computer, mobile phone, or tablet.
"Personal Data" is any information that relates to an identified or identifiable individual. "Service" refers to the Website.
"Service Provider" means any person or company that processes data on behalf of the Company — third parties hired to facilitate the Service, provide the Service on the Company's behalf, perform Service-related tasks, or assist in analyzing how the Service is used.
"Usage Data" refers to data collected automatically, either generated by the use of the Service or from the Service infrastructure itself (for example, the duration of a page visit). "Website" refers to abmtechnical.com, accessible from https://abmtechnical.com/.
Account" refers to a unique account created for you to access our Service or parts of it.
"You" means the individual accessing or using the Service, or the company or legal entity on behalf of which such individual is using the Service.

Collecting and Using Your Data

Types of Data Collected
Personal Data
While using our Service — for example, when submitting our Free Quote / Get a Quote form — we may ask you to provide certain personally identifiable information that can be used to contact or identify you, including but not limited to:

Usage Data

Usage Data is collected automatically when using the Service. This may include information such as your device’s IP address, browser type and version, the pages of our Service you visit, the time and date of your visit, time spent on those pages, unique device identifiers, and other diagnostic data.

When you access the Service via a mobile device, we may also collect the type of mobile device you use, its unique device ID, IP address, operating system, mobile browser type, and other diagnostic data.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to monitor activity on our Service and store certain information. These may include:

Necessary/Essential Cookies — Session cookies required to provide services you have requested and to protect against fraud.
Cookies Policy/Notice Acceptance Cookies — Persistent cookies used to identify whether users have accepted the use of cookies on the website.
Functionality Cookies — Persistent cookies used to remember choices you make, such as language preference, so we can provide a more personalized experience.

You can instruct your browser to refuse cookies or to indicate when a cookie is being sent. However, some parts of our Service may not function properly if you do not accept cookies.

How We Use Your Data

ABM Technical may use Personal Data for the following purposes:

To provide and maintain our Service, including monitoring usage.
To respond to and fulfil quote requests and bookings you submit through our website.
To contact you — via phone call, WhatsApp, SMS, or email — regarding your inquiry, appointment scheduling, service updates, or related communications.
To send marketing and promotional communications about our cleaning, maintenance, and renovation services, offers, and news, unless you have opted out of receiving such communications.
To manage your requests — to attend to and manage your requests.
For business improvement — to analyze usage trends, evaluate the effectiveness of our marketing campaigns, and improve our services and customer experience.

Disclosure of Your Data

We may share your personal information in the following situations:

With Service Providers — to monitor and analyze the use of our Service, process payments, or contact you (e.g., hosting providers, WhatsApp Business API, CRM tools, email/SMS providers).
With your consent — for any other purpose, with your explicit permission.
Business transfers — in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition.
Legal requirements — where required to comply with a legal obligation, protect our rights or property, prevent wrongdoing related to the Service, or protect the personal safety of users or the public.

Retention of Your Data

We retain your Personal Data only for as long as necessary for the purposes described in this Privacy Policy, and to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our agreements and policies.

Usage Data is generally retained for a shorter period, except where it is used to strengthen the security or functionality of our Service, or where retention for a longer period is legally required.

Transfer of Your Data

Your information, including Personal Data, is processed at the Company’s operating offices in the United Arab Emirates. In some cases, data may be handled by service providers located outside your country, where data protection laws may differ. Where this occurs, we take reasonable steps to ensure your data is treated securely and in line with this Privacy Policy.

Deleting or Updating Your Data

You have the right to request access to, correction of, or deletion of the personal data we hold about you. You may exercise this right at any time by contacting us using the details below. Please note that we may need to retain certain information where we have a legal obligation or lawful basis to do so.

Security of Your Data

The security of your data is important to us. We use commercially reasonable measures to protect your Personal Data; however, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Children’s Privacy

Our Service is not directed at anyone under the age of 13, and we do not knowingly collect personally identifiable information from children under 13. If you are a parent or guardian and believe your child has provided us with Personal Data, please contact us — we will take steps to remove such information from our records.

Links to Other Websites

Our Service may contain links to third-party websites not operated by us. We strongly advise you to review the Privacy Policy of every site you visit. We have no control over, and assume no responsibility for, the content, privacy policies, or practices of any third-party sites or services.

Changes to this Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, along with an updated “Last updated” date at the top. We encourage you to review this Privacy Policy periodically for any changes.

Contact Us

If you have any questions about this Privacy Policy, you can contact us:

By email: info@abmtechnical.com
By phone: +971 50 254 4006
By WhatsApp: +971 50 254 4006
By post: Fakhruddin Properties, Office No. 203, Near Belhasa Driving Center, Al Quoz 3, Dubai, United Arab Emirates